This Cookie Policy explains how IntellGear(“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website and mobile application (the “Service”).
In the spirit of the upcoming October 2026 UK regulations regarding digital data footprints, we believe in being entirely transparent about how we store and handle data on your device.
1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website or use an application. They are widely used to make platforms work more efficiently, improve your browsing experience, and provide information to the platform owners.
- First-Party Cookies: Set directly by us.
- Third-Party Cookies: Set by trusted external services we use (such as analytics tools or support systems).
- Session Cookies: Deleted automatically when you close your browser or app.
- Persistent Cookies: Remain on your device for a set period or until you delete them manually.
2. How We Use Cookies
We use cookies to ensure our digital waste tracking platform runs smoothly, securely, and intuitively. Specifically, cookies and local storage are used for:
Necessary Cookies
These are essential for the Service to function properly. Without them, we cannot provide core features.
- Authentication: Keeping you securely logged in as you navigate between your DWT Logs, Receipt History, and User Management dashboards.
- Security: Preventing fraudulent use of login credentials and protecting your company data.
- Local Data Caching: Powering our Offline Mode by temporarily holding log data on your device until it can safely sync with our cloud servers.
Functionality Cookies
These allow our platform to remember choices you make and provide a more personalized experience.
- Preferences: Remembering your preferred view settings on your dashboard or your custom configurations for the Simple Reports system.
- Live Chat & Support: Keeping your text session active if you navigate away from a live support conversation and come back.
Performance & Analytics Cookies
These help us understand how users interact with our platform so we can make it better.
- Usage Tracking: Analyzing which features (like Intelligear or the digital Address Book) are used most frequently, helping us optimize app performance.
3. The Cookies We Set
Below is a summary of the types of identifiers we use.
| Cookie Type / Identifier | Purpose | Duration |
| Session & Auth Tokens | Keeps you logged in and secures your session. | Session / 30 Days |
| App Local Storage | Powers Offline Mode by temporarily storing DWT logs before sync. | Persistent (until synced) |
| Preference Cookies | Remembers user interface layouts and role permissions. | 1 Year |
| Support Identifier | Keeps your Live Chat connected to our support desk. | Session |
4. Your Choices & How to Manage Cookies
You have the right to choose whether to accept or reject non-essential cookies.
On Our Website
When you first visit our platform, a cookie consent banner will appear allowing you to accept or decline analytics and performance cookies. Essential cookies cannot be turned off because the app cannot function safely without them.
Via Your Browser
You can change your browser settings to delete cookies that have already been set and to reject new cookies. To learn more, visit the official help pages of your browser (e.g., Google Chrome, Safari, Microsoft Edge, Mozilla Firefox).
Please note: If you choose to disable all cookies via your browser, you may lose access to critical parts of our platform, and features like session persistence will break.
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our technical practices or updates to UK privacy regulations. Any changes will be marked by updating the “Last Updated” date at the top of this page.8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Postal Address: 66 Paul Street, London, England, United Kingdom EC2A 4NA
Company Name: IntelliGear LTD
Email: info@intelligear.co.uk